Contact Us

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Please don’t contact us to check on the receipt or progress of your loan application once submitted. It slows us down!

We’ll get in touch if any further information is required.

During our busy season (Nov–Dec), some applications take longer than usual, once all required documents are received.

Please make sure you submit all documentation promptly to avoid delays.

This allows us to assess your application as quickly as possible.

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Did you know we've created a brand-new Unify Mobile App? Available for Iphone and Android it's a simpler, smarter way to stay connected with your money and your credit union. We’ve also updated our Member’s Area to make it more user-friendly, ensuring an even smoother experience for all our members.

You can messge us using the Appp and we'll respond directly to you (during office hours).

 Your role in this transformation matters. Explore the Transformation page for easy access to downloads, instructions, videos, and FAQs that guide you every step of the way.

You can also get in touch with us

By email:  info@unifycu.org  - if an existing member and contacting us by email please include your Membership Number - we will be unable to deal with your enquiry without this.

By phone: 01942 245656 - if contacting us by phone please ensure you have your membership number to ensure we can deal with your enquiry.

In writing: Unify Credit Union, 21 Crompton Street, Wigan, WN1 1BN 

Online: by completing and submitting the form below.

Send a message to us